FAQ - Stable Furniture: Answers & Support

FAQ — Stable Furniture

Stable Furniture — Support

Common
Questions

Answers to the most common questions about ordering, payment, delivery, custom furniture, and our manufacturing process.

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01

Ordering & Payment

  • For orders up to 150,000 EGP, pay a 50% deposit online at checkout to confirm your order and secure your production slot — we start manufacturing immediately. The remaining 50% is collected in cash on delivery.

    For orders over 150,000 EGP or custom specifications, submit a quote request from the product page. We'll send a full quotation with pricing, specs, and payment steps.
  • No minimum. We manufacture single custom pieces as well as large project orders of 500+ units. Our catalogue products start from 2,100 EGP.
  • Click the "Request a Quote" button at the bottom of any product page. Include your quantity, dimensions, finish preference, and project timeline. We respond within one business day with a full quotation covering product specs, lead time, delivered price, and payment schedule.
  • The 50% deposit is paid securely online at checkout. The remaining 50% balance is collected in cash on delivery. For large orders over 150,000 EGP, payment terms are confirmed in the quotation.
02

Delivery & Lead Times

  • All Stable products are made to order. Standard production lead time is 2–4 weeks depending on order size and configuration. Once your deposit is paid, production begins immediately. Our team confirms your exact delivery date before dispatch.
  • Yes. We deliver to all areas of Greater Cairo including New Cairo, Maadi, Heliopolis, Sheikh Zayed, and 6th of October, as well as other governorates across Egypt.

    Free delivery applies to orders over 20,000 EGP within Cairo. Delivery cost and lead time outside Cairo are confirmed in your quotation or at checkout.
  • We deliver and offload to site. Installation of fixed or anchored furniture can be arranged — include this requirement in your quote request or contact us directly to discuss your project.
03

Custom Orders & Specifications

  • Every Stable product is manufactured entirely in-house at our workshop in Helwan, Cairo. We use high-grade carbon steel and solid wood sourced locally — no imported components, no customs delays, no supply chain risk.

    Built in Egypt, for Egypt's climate.
  • Yes. Every piece is made to order — choose your dimensions, frame configuration, and wood type. There are no catalogue limitations. Submit a quote request from the product page with your exact requirements and we'll build to spec.
  • Yes. Standard powder-coat frame colours are black, blue, green, and purple. We can match any custom RAL colour for an additional charge. Include your RAL code or colour reference in your quote request.
  • Yes — commercial and B2B supply is a core part of what we do. We have delivered outdoor benches for Coca-Cola Egypt's New Cairo campus and worked with Jidaar Contractors and hospitality operators across Greater Cairo.

    Visit our B2B page for full details on how commercial orders work.
04

Warranty & Returns

  • All Stable products carry a 2-year manufacturing warranty against defects in materials and workmanship. Commercial clients receive dedicated after-sales support with direct contact to our production team.
  • We offer a 14-day returns policy on standard products. Because every piece is made to order to your exact specification, custom orders are non-returnable unless there is a manufacturing defect covered under warranty.

    Contact us at info@stable-eg.com if you have a concern about your order.
  • Yes. Contact us at info@stable-eg.com for commercial enquiries requiring client references or confidentiality agreements.

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